PokerStars is an industry leader, offering some of the best software, security, game selection, and customer support around. Its biggest flaw is the difficult competition at the mid and high stakes, but other than that, there are not too many things to complain about. The site continues to come up with new and innovative ways to appeal to their customers and so far it seems they are only going to get better.
PokerStars software offers a wide variety of useful features and outstanding eye-friendly interface, which is very important during long Texas Holdem tournaments and tense ring games, when you need to concentrate on screen for hours. Basic options offer a set of table themes, avatars, player notes, hand histories, window focus options, table layout schemes, plenty of tournament and ring game structures, resizable tables and much more. Regardless of such a diversity of features, all options and menus are easy and comprehensive, so you will not experience any difficulties adjusting your PokerStars software. Unfortunately PokerStars do not offer an Apple Mac version of their software.
PokerStars provides quality 24/7 customer support via e-mail. The support team is very friendly and responsive. Unlike many other sites, PokerStars offers multi-language customer support available in many locations across the world.
Poker Stars is famous for their exceptional tournaments. Tournaments are starting every second of the day and you are guaranteed to find a tournament that fits your style. Tournament buy-ins range from as low as $ 0.10 up to the highest stakes. PokerStars is famous for their Sunday Million tournament in which the prize pool is guaranteed to be at least one million dollars. Players can buy-in directly to the Sunday Million tournament or win a seat through freerolls or satellites. PokerStars also offers a lot of great opportunities for players to win seats to famous live events such as the WSOP and WPT through their daily qualifiers.
The software of Poker Stars belongs to the absolute top of poker clients. To start with, the lobby is superb and very easy to navigate. Some players complain about the graphic theme, but there's definitely a good feeling to it and we're not complaining. Stability and speed has always been a high priority and this is a definitely a success as well. The table software is like a mixture of Indiana Jones, Pirates of the Caribbean and poker. In other words, exotic. It's fast, smooth and very clear. Software features include player notes, avatars, hand histories and good player statistics. We would like to see more settings in this package, though.
The recently introduced Frequent Player Points (FPP) has quickly become a popular way to acquire Poker Stars merchandise. Players accumulate FPP: s by playing poker in real money poker games, multi-table poker tournaments and Sit & Go tournaments that include a tournament fee. To get one point, you need to generate a total of $ 0.50 for fixed limit poker games with stakes $ 0.50 / $ 1.00 and lower, or $ 0.75 for fixed limit poker games with stakes $ 1 / $ 2. You earn five FPP: s for every dollar included in the tournament fees. In a $ 5 buy-in Sit & Go poker tournament with only a $ 0.50 fee, 3 FPP: s (instead of 2.5) will be awarded to each player who played poker in the tournament, however.
PokerStars is also at the top of the heap in terms of security. A huge security team is monitoring every cash withdrawal, any suspicious play (of which there is very little) and most importantly – PokerStars is one of the few sites that puts every customer through an official age verification process which cuts way down on fraudulent accounts and stolen credit cards. The only reason that PokerStars does not receive a 10 is the "V0id" controversies in the 2007 World Championship of Online Poker (WCOOP.) Briefly, the winner of the 2007 WCOOP Main Event (and more than $ 1 million USD) was found to cheating and disqualified. With that notable exception side – the security is flawless.
PokerStars got to the top of the online poker world by creating a great environment for the player. From its resizable tables to its 14 languages to its continued acceptance of US customers – PokerStars wants the customer to be happy. PokerStars is a high-class organization.